Refund And Return Policy

Shipping & Return Policy

Shipping Information

• Delivery Method: Carrier shipping

• Estimated Delivery Time: 2–5 business days

• Shipping Area: United States only

• Shipping Cost: Based on carrier rates (calculated at checkout)

• Products Covered: All products

Return & Refund Policy

We accept returns for both defective and non-defective products under the following conditions:

• Return Window: Items must be returned within 3 days of delivery.

• Eligible Product Condition: Only items that are new and unused in original packaging.

• Return Method: Returns can be made in-store or at a drop-off location.

• Restocking Fee: A 10% restocking fee applies to all returned items.

• Refund Processing Time: Refunds are processed within 7 days of receiving the return.

You can review our complete returns and refund policy at:
🔗 https://ems-streamline.com/refund-returns/

Non-Returnable Items

Some items are non-returnable:

• Gift cards

• Downloadable software

• Health/personal care items

• Perishables (food, flowers)

• Hazardous materials

• Flammable liquids or gases

Exchanges

We do not accept exchanges at this time unless the item is defective or damaged. If you receive a damaged product, please contact us for a replacement of the same item.

Return Address

Please send all returns to:
EMS Monrovia Detailing
242 W Chestnut Ave, Monrovia, CA 91016

Return shipping costs are the responsibility of the customer and are non-refundable.

Contact Us

For any questions related to refunds or returns, please reach out to:
📧 emergencymobilewash@gmail.com